Working with Attachments
Who can use this feature
Site Admin, Channel Admin
Supported features: Videos, Live Events
Introduction
Adding an attachment to a video for your viewers to download is a great way to get additional information out there while complimenting your video content.
Once an attachment is uploaded the viewer can access and obtain a download from a video's player page. Configure options to control who can see and download the attachments are available.
Access the Attachments Tab
You can access the Attachments tab while editing a video container selected from the Library.
Adding an Attachment
You can add attachments related to a video for viewers to download. For example, you may have supporting files for a video that you want to share.
Supported file types include: PDF, DOC, DOCX, XLSX, CSV, TXT, and TEXT
- In the video container, select the Attachments tab
- Click the Upload Attachment button
- Browse to select the file, and then click Open
Enter the following details in the Upload Attachment window
- Click Next. A progress bar appears to show that the file has been uploaded
- The attachment file has now been added to the list of attachments
Display Name | The file name of the upload will auto populate in this field | Click on the text box to edit the file name |
Access Permissions | Accessible by everyone The attachment can be downloaded by anybody with or without a user account. OR Limit access to specific user group Only the user groups you've selected will have access to this file. (Note: If you select this option and you don't select any user groups below, then no users will have access to this file.) | Select one of the two options to define who can access and download the attachment |
Attachment Dashboard
Once an attachment has been uploaded it will appear on the attachment dashboard.
The following information is visible within the dashboard:
Display Name | Name of the Attachment |
File Name | Name of file and file extension |
File Size | The amount of storage data used for the associated file |
Access Permissions | The permissions you’ve defined when uploaded |
Edit an Attachment
You can make changes associated with the file once it has been added to the dashboard.
- Click Edit on the same line of the attachment to open the attachment details page
- Edit the following options as desired:
- Display Name
- Access Permissions
- Hit Save to complete, or Cancel to return to the dashboard
- To delete the attachment from this page, click
- A confirmation window will appear, click OK to proceed
- Return to the dashboard by selecting the Back to Attachments link on the top left
Download an Attachment
You can download and save the attachment to your computer if needed.
- Click Download from the dashboard
- The file will begin to download
- When complete the file will be available on your computer
Deleting an Attachment
Each file has its own delete button which allows you to easily delete a file that you no longer want to make available for download.
- In the video management screen, click the Attachments tab
- Click the Delete button on the same line as the attachment you wish to delete
- A confirmation window appears
- Click OK to complete
The file has now been deleted.