Packages

Who can use this feature

Site Admins and Channel Admins

Supported by: VOD, Live, VOD Series

Introduction

The Vidflex™ Packages features offers your audience an exclusive tier of access to a group of videos after paying a one time fee. As your channel grows and the more videos you upload, the easier it is to create and sell packages. If a viewer likes a group of your videos, this benefit ensures they avoid paying for each video individually.

Target a specific audience with a package of a particular category for purchase. With quality content and an engaged audience the probability of your viewers coming back and pay for similar videos increases greatly. 

Access

Once an E-commerce Seller profile has been set up, follow these steps to add a charge to your video.

Under the left Channel Settings menu, click on Packages.

Create a Package

Once an E-commerce Seller profile has been set up, follow these steps to create a package.

  1. Viewing the main Packages screen, click +Create Package button
  2. Complete the following fields (red * means field is mandatory):
    1. Name*
    2. Description
    3. Price*
    4. Seller*
    5. State*
    6. Product Category*
    7. Payment Gateway*

8. Hit ‘ Save

Configuring a Package

You have the freedom to add a cover image, videos/events and assign individuals to Guest Access and Group Guest Access when required.

  1. On the left hand side menu select ‘Packages'
  2. Click ‘Edit’ on the package you which to update

Edit Screens

General

Red * (field is mandatory)

Add a cover image by selecting a file from your saved folders.

Items

Add content to the Package

  1. Enter the name of the video or event that you which to add to the package 
    • Enter at least 3 characters for the search to populate possible items from your library
  2. Continue to use the search bar to add
    • You can add up to 10 videos to the package at a time
  3. Click the ‘Add button’ to add the selected items to the package
The items you add will save as you continue to make changes in other tabs within Packages yet don’t forget to hit ‘ Done’ when complete. 

To remove a video from the package select the ‘ Remove’ Button, a prompt will appear as a security measure to confirm deletion. 

Guest Access

Provide guests from the list of your registered users on the platform to receive access to the videos free. 

  1. Type the email and search by entering at least 3 characters to populate the search bar.
  2. Select the ‘Add Users to Guest Access’ to add to the list.

Changes to guest access take immediate effect

  1. Notify a user that they have been granted guest access by clicking the 'Email' button for that user.

To remove a user from the package select the ‘ Remove’ Button, a prompt will appear as a security measure to confirm deletion.

Group Guest Access

Provide guests Group access from a pre-created user group to receive access to the videos free.

  1. Select a group from the options listed.
  2. To search, type group name by entering at least 3 characters to populate the search bar.
  3. Click ‘Save’ when complete.

Audiences' Perspective

  • Once a viewer purchases a package, the 1st video of the package will be listed under ‘My Accounts’. 
  • All videos in the package will no longer require the viewer to go through the payment gateway. 

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